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Easy to set up and administer
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Exceeds requirements of the FSA ‘Telephone
Recording’ policy
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Secure, risk free storage of recordings
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100% guarantee or your money back!
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No minimum contract period
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FREE trial
Overview
With
increasingly stringent FSA demands for calls to be
recorded and archived, those businesses within the
legal and finance sectors are under pressure to
comply. Fortunately, Natterbox’s call recording
service is so advanced that it exceeds the present
FSA criteria.
The
service allows for all calls, both internal and
external, to be recorded, while an optional ‘on
demand’ control or preset policies mean that certain
types of calls do not get recorded. The service has
no limitation on concurrent call volumes or the
amount of calls stored.
Bi-directional recording can be automatically
triggered, based on the call, or activated manually
via the web or a telephone keypad during a call.
Once recorded, calls can be emailed to the caller
and stored in the call archive for future reference.
First class technology provides instant online
access to settings and policies, easy account
management, call playback and email forwarding of
calls for users, while detailed activation logs
ensure users have access to searchable ‘live’ call
logs, an access history of each call recording and
can filter calls by department, caller or recipient.
Key Features
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Manual or automatic activation
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Archive calls for unlimited time periods
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Store or ’store and email’ each recording
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Filtered call reports based on caller
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Powerful searching via online web interface
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No hardware or software required – hosted service
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Daily usage reports per organisation, department
and person
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Record calls that have already started using ‘call
buffer’
Call your Oakwood Solutions consultant on
01922 645 400
for more information on our Natterbox Hosted Voice
Services.
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